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Business ยท Early access

Talk with customers on Natter.

Connect your service through one hosted API. Bring your replies, updates and customer support into the conversation.

Create a business accountHow it works

Account signup is open. Business messaging is being prepared for early access; creating an account does not enable messaging yet.

Your businessBusiness conversation

Hi, can you help me change my booking?

Of course. Which day would work for you?

Friday, please.

Let's find a time that suits you.

Example conversation

Your application. Our messaging service.

  1. Create your account

    Use your business contact email. You can return to finish setup whenever you're ready.

  2. Connect through the API

    Once access opens, use your API key to send replies and webhooks to receive incoming messages.

  3. Keep the conversation going

    Natter handles the messaging service. Your application decides how to help the customer.

Customers start the conversation.

A customer must message your business first. Each new message from them opens a six-month reply window. Customers can stop or block a business at any time.

A clear business boundary.

Natter operates the hosted business messaging service. Businesses receive the messages customers send them; business API access does not include personal Feeds, Atlas or customer locations.